At Electro-Com Pty Ltd we respect your privacy. That is why we are strongly committed to protecting your privacy while interacting with our content and services. We want to provide a safe and secure environment for our users and their families.

The purpose of this Privacy Policy is to tell you what information electrocom.com.au may gather about you when you visit our web site, how we may use that information. This privacy policy gives you the right to choose what type and how much information you provide to electrocom.com.au and outlines how to voice any questions or concerns you may have about privacy issues.

The Electro-Com website contains links to other sites. Electro-Com does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

Collection of Personal Information
When personal information is submitted to us via the Electro-Com website, you can trust us to handle that information accordingly and to protect your privacy.

In general, information (including Personal Information) you submit to us is used by us to provide you and others with customer services, to respond to requests that you make, to improve our services, and to better tailor the features of our website, its performance and support of the our services.

We may also use your Personal Information to provide you with notifications related to your use of our website, such as electronic newsletters or promotional e-mails, should you request to receive such communications from us.

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Electro-Com Pty Ltd collects two types of information – Anonymous and Personal
Anonymous information. Examples of this are where we may collect information to tell us the number of people who read a specific page on our website, we don’t not know who they are – these people are ‘anonymous’ to us.

Personal information. Personal information consists of your name, address, telephone number, fax number, e-mail address, and any other information that we receive that can be used to identify you. Personal information is collected only when you enter this information. You may enter the information when you are requesting support, participating in surveys, requesting newsletters or responding to any other online services or forms. The level of personal information that you choose to disclose to Electro-Com Pty Ltd is completely up to you. The only way Electro-Com (Australia) Pty Ltd know something about you personally is if you provide it to us, for example when you complete a contact form, register for member access, send an email or fax.

Use of Anonymous Information
Electro-Com (Australia) Pty Ltd automatically gathers anonymous information to monitor the use of Electro-Com like the numbers and frequency of visitors Electro-Com and its specific areas. We only use such data in the aggregate. This collective data helps us determine how much our user’s access parts of the site, so we can improve Electro-Com to assure that it is contents are pertinent to our users.

We may create Anonymous Information records from Personal Information by excluding information (such as your name) that makes the information personally identifiable to you. We may also create Anonymous Information on how you use the Services. We may use this Anonymous Information for internal purposes, such as analysing usage patterns so that we may enhance the Services, and we also reserve the right to use and disclose any Anonymous Information at our discretion.

Use of Personal Information
Electro-Com Pty Ltd will only use the personal information you have provided to us for its chosen purpose.
We may collect your personal information when you complete online forms. This information becomes confidential upon our receipt and while it is stored in our database. Only those employees with a need to have access to this information can access it. Customer service employees are an example of those employees who can access this information. Electro-Com (Australia) Pty Ltd will not use it for any other purpose without your written consent.

We may occasionally send electronic newsletters or special offers to those who have provided us with their e-mail address. If you choose not to receive future e-mail offerings or newsletters, please respond with a request for removal of your e-mail address. You can always unsubscribe from the e-newsletter by either replying to an issue following the instructions at the bottom of the email or by manually contacting us. You can access your personal information or opt-out of any programs you’ve selected by contacting us at any time.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Electro-Com uses cookies to help Electro-Com anonymously track visitors, their usage of the Electro-com website, and their website access preferences. Electro-com visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Electro-Com, with the drawback that certain features of Electro-Com may not function properly without the aid of cookies.

Third Party Cookies 
In the course of serving advertisements or promotions on this site, our third-party advertiser(s) and promoters may place or recognize a unique “cookie” on your browser.

Disclosure of Information
Electro-Com would like to stress that there will be occasions where it will be necessary and unavoidable for Electro-Com (Australia)Pty Ltd to disclose your personal information to third parties. Electro-Com Pty Ltd may be legally required to supply this information, or Electro-Com (Australia) Pty Ltd may be required to disclose your personal information to third parties to provide a requested service from a user. These disclosures of personal information will only be made where it is necessary to fulfil the original purpose for which you disclosed your personal information.

Otherwise than previously stated, we do not disclose personal information that you may give us, such as your name, address, email address or telephone number, to any organisation or persons outside Electro-Com (Australia) Pty Ltd unless we have written permission from the user authorising us to do so.

Personal Information – Not for Sale
Electro-Com does not sell, rent, trade, publish, or otherwise disclose your personal information except as disclosed in this statement.

Interacting with us
There are many features on Electro-Com website which allow our users to interact with us, and contribute to us. These features include: Forums, Chat Rooms, Reviews, Polls, Mailing Lists and Email.

Note that whenever you post personal information in publicly accessible places, such as chat rooms or forums, this information becomes available to anyone with access to the internet. This information can be collected and used by others and used for improper purposes. Therefore, we recommend that you refrain from posting any information that you do not want seen in these public areas. For example, when participating in a Electro-Com forum or chat area, your name will appear on the message board. Electro-Com recommends that user registering online do not use their real names, but instead use a nickname. You must never intentionally use the name of another living person.

Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any personal information. We encourage you to be responsible with your personal information whenever you are online.

Access to your information
If Electro-Com (Australia) Pty Ltd holds your personal information Electro-com Pty Ltd will where possible provide you with access to this information. Electro-Com (Australia) Pty Ltd may contact you to ensure the information is accurate, complete and up to date. If you at any time require us to remove you information from our database please contact us directly to do so.

Security of information
The Electro-Com (Australia) Pty Ltd website is hosted on secure data networks in order to protect your privacy and security. The website is hosted at www.netregistry.com.au under the highest security.

Complaints and Questions 
If at any time you believe that Electro-Com (Australia) Pty Ltd has not adhered to this privacy statement, please notify us by e-mail at koldfield@electrocom.com.au and we will use all commercially reasonable efforts to promptly determine and correct the problem. Electro-Com (Australia) Pty Ltd accepts no liability for any material or links posted to the service by third parties.

Changes to Electro-Com (Australia) Pty Ltd Online Privacy Policy
If we decide to alter the Electro-Com (Australia) Pty Ltd Privacy Policy, we will post those changes here. It is the user’s obligation to periodically review this Policy for any updates and changes.